Support

The 7-day trial includes every Premium feature. The trial runs through your App Store or Google Play account. If you cancel before the trial ends you will not be charged, and you keep the free plan: 2 meal plans a week, 3 swaps a week, and unlimited Instacart grocery ordering.

Premium is $12.99 per month or $99.99 per year, billed through the App Store or Google Play. Subscriptions auto-renew unless canceled. The free plan stays free and keeps 2 meal plans a week, 3 swaps a week, and unlimited Instacart grocery ordering.

Your subscription is billed by Apple or Google, not by Prepwell, so you cancel it in your store account. On iPhone: open the Settings app, tap your name, tap Subscriptions, choose Prepwell, and tap Cancel Subscription. On Android: open the Google Play app, tap your profile icon, tap Payments and subscriptions, tap Subscriptions, choose Prepwell, and tap Cancel. You keep Premium until the end of the period you already paid for, then the free plan continues. Deleting the app does not cancel a subscription.

Sign in to the same App Store or Google Play account you subscribed with, then open Prepwell and go to Settings, then Restore Purchases. Your Premium access comes back at no extra charge. If it does not, email us at support@prepwellnutrition.com and we will help.

Prepwell turns your weekly meal plan into a grocery list sorted by aisle. One tap sends that list to Instacart as a cart; you review it and check out with the store, for delivery or pickup. Instacart ordering is free for every Prepwell user, with no weekly cap from us; Instacart's own delivery or service fees may apply at checkout. Premium adds direct ordering from Kroger and Harris Teeter at loyalty prices. Grocery ordering is available in the United States.

Prices in Prepwell are estimates to help you plan. Stores and ordering partners set the final prices, and your total is confirmed at their checkout, not ours.

Review it before you check out. Prepwell matches every ingredient to a store product and package size, and errors can occur. You can change any item or quantity in the Review Your Cart screen and again at checkout with Instacart, Kroger, or Harris Teeter before you pay. If an order has already gone through, the store you ordered from handles refunds and returns from your order page. Email support@prepwellnutrition.com with the ingredient and quantity and we will correct it.

Prepwell builds every plan to hit your targets. Nutrition data varies by brand, ripeness, cooking method, and portioning, so treat every number in Prepwell as a close estimate and a planning tool, not a lab measurement. Prepwell provides general nutrition information and is not a substitute for professional medical or dietary advice.

Tell Prepwell your allergies and foods to avoid during setup, and it keeps them out of your meal plans. When you swap an ingredient, the alternatives Prepwell offers are suggestions, always read labels before you buy or eat anything, especially with a serious allergy.

Prepwell stores your account details, your targets and preferences, your meal plans, and any logs you create, and uses them to run the app. Prepwell does not sell your data and does not use it to serve you ads. The full details are in our Privacy Policy.

You can delete your account and its data from inside the app:

1. Open Prepwell, go to the Profile tab, and tap Settings.
2. Under Account, tap Delete account.
3. Read the confirmation screen and confirm.

Deletion removes your account and the data tied to it, including your meal plans, grocery lists, food logs, weight entries, and preferences. It cannot be undone. If you prefer, email support@prepwellnutrition.com from the email address on your account and we will delete it for you.

No. Subscriptions are billed by Apple or Google, so you need to cancel in your App Store or Google Play settings as well, using the steps above. Cancel first, then delete your account, so you are not billed for a subscription you no longer use.